Frequently Asked Questions​

If you want to use our ‘Ship-a-Barrel’ service, the enitre package is USD $399. This covers all costs of getting the barrel to your door. Included in this price is 3o days of holding your barrel in our warehouse for free, packing, arranging, clearing and delivering your items.

**REMEMBER that only house-hold and and personal effects will not incur a duty charge. If you are not sure what is or isn’t duty free, take a look at the Jamaica customs website. If this doesn’t help, drop us an email.

This has to do with who you ordered your items with. Check with the company you bought your items regarding a tracking number to get the best estimate.

P.S. – remember to try and get your items to us before Wednesday to ensure it gets loaded onto our container on Friday.

Yes, you can share your customer number with immidate family living in your household, just make sure that they use your credentials (the ones that were used to create the account).

Once your item is in our hand in Jamaica, our physical location is at 80 – 82 Second Street, Port Bustamante, Kingston 13.

Remember that you can ask us to deliver the items to your house.

You can pay directly to the delivery driver in cash or you can make special arrangements with us prior to delivery, just get in touch with us.

We hope to have our app ready for use sooner than later! Look out for when we have our launch!

Yes, we do! Get in touch with us directly and will we help you with this.

You will have access to your tracking information (which you should email us to avoid delays) to know when it arrives at out Miami warehouse. We will notify you via email as well as any other method that you ask us to notify you when it is ready for delivery or pick up in Jamaica.